Donations-all payments are final.
Purchase of tributes and other cards—all payments are final.
Resident Personal Needs Account replenishment—Refunds will be issued is canceled within 24 hours; there will be a $5.00 administrative fee for a cancellation.
Event registrations—Refunds may be given if canceled within 24 hours of making reservation, as long as it is more than a week before the event.
Birthday packages for residents—Refunds will be given as long as food and goods and services have not been committed. If orders have been made, payor will be responsible for those purchases. There will be a $5.00 administrative fee for a cancellation.